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Returns & Refunds Information

Return Portal

Start by registering your return in our return portal: HERE. You'll find the prices of our return label HERE. Our labels are reliable and traceable with DHL Express / DHL Parcel. The return fee will be deducted from your refund. It can take up to 10

How do I return?

To initiate a return start by registering your return in our return portal: HEREOur labels are reliable and traceable with DHL Express / DHL Parcel. The return fee will be deducted from your refund. You'll find the prices of our return label HERE:. Y

How much is a return label?

Return label pricing may vary depending on the country of purchase.We encourage you to get in touch with our customer support team for any questions or concerns about sizing to minimise the need for returns or any inquiries regarding our return polic

Return Policy

When returning your items, the following return rules apply: Our return deadline is 30 days from the time you receive your order. You must also inform us via the digital return form within this deadline.The item should be returned in its original con

Can I exchange?

We unfortunately don't offer exchanges. The easiest and fastest way is to return the item(s) you want to exchange and re-order them again in the correct size. You can register your return in our return portal here. We will refund the return as soon a

How long does it take to process my return? Have you received my return?

If your parcel shows as delivered to our warehouse via tracking, please allow up to 10 working days for our team to process your return. Once the warehouse has inspected the parcel, your refund will be issued. You can track your return using the link

I'm not able to register my return

Experiencing difficulties with registering your return?. If you are experiencing this due to address issues try using a different address (Friends/family member/work/school for example). You will still be able to drop off the parcel at your closest D

Klarna invoice purchases

If you have selected Klarna invoice as your payment method, you can log in to Klarna and tell them about your return, and the invoice will be paused until everything is arranged.