How long does it take to process my return? Have you received my return?Updated a month ago

If your parcel shows as delivered to our warehouse via tracking, please allow up to 10 working days for our team to process your return. Once the warehouse has inspected the parcel, your refund will be issued. You can track your return using the link provided in the email you received when you dropped off your package.

You'll receive a refund confirmation email as soon as our return team has received and processed your return.