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Returns & Refunds

How do I return?

We hope you will love everything that you order from us but if something is inaccurate, you have 30 days to return. You can return your order with our reliable and traceable DHL Express/Parcel label (depending on your location). This amount will be d

Can I exchange?

We unfortunately don't offer exchanges. The easiest and fastest way is to return the item(s) you want to exchange and re-order them again in the correct size. You can register your return in our return portal here. We will refund the return as soon a

Have you received my return?

If your parcel has reached our warehouse on the tracking, kindly give us a few days to go through your order. Once the warehouse has inspected the parcel, your refund will be processed.

I'm not able to register my return

Experiencing difficulties with registering your return?. If you are experiencing this due to address issues try using a different address (Friends/family member/work/school for example). You will still be able to drop off the parcel at your closest D

Klarna invoice purchases

If you have selected Klarna invoice as your payment method, you can log in to Klarna and tell them about your return, and the invoice will be paused until everything is arranged.

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