We are replying to all emails within 24h Mon-Fri between 09am-5pm CET.

Continue shopping

FITJEANS

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 25px; text-align: left; color: rgb(0, 0, 0); font-family: &quot;Roboto Condensed&quot;, sans-serif; font-size: 20px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.5px; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong id="isPasted" style="box-sizing: inherit; font-weight: 600; color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.5px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><b style="box-sizing: border-box; font-weight: 700; color: rgb(0, 0, 0); font-family: &quot;Roboto Condensed&quot;, sans-serif; font-size: 20px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.5px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">All orders are shipped customs and duties prepaid, no additional fees will be added<table style="width: 100%;"><tbody><tr><td style="width: 25.0000%;">Shipping</td><td style="width: 25.0000%;">Time&#xA0;</td><td style="width: 25.0000%;">Order in CHF</td><td style="width: 25.0000%;">Cost in CHF</td></tr><tr><td style="width: 25.0000%;">DHL Express </td><td style="width: 25.0000%;">2-3 days </td><td style="width: 25.0000%;">50.00 and up </td><td style="width: 25.0000%;">4.95 CHF</td></tr><tr><td style="width: 25.0000%;">DHL Express</td><td style="width: 25.0000%;">2-3 days</td><td style="width: 25.0000%;">0.00-50.00</td><td style="width: 25.0000%;">14.95 CHF</td></tr></tbody></table><p style="box-sizing: border-box; margin: 0px 0px 25px; text-align: left; color: rgb(0, 0, 0); font-family: &quot;Roboto Condensed&quot;, sans-serif; font-size: 20px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.5px; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;

All orders are shipped customs and duties prepaid, no additional fees will be added.

Switzerland

Shipping Costs & Delivery Times

I MADE A MISTAKE ON MY ORDER, CAN I CHANGE IT?

I ENTERED THE WRONG EMAIL ADDRESS

WHAT’S MY FITJEANS SIZE?

ARE THE JEANS LONG/SHORT ENOUGH? DO YOU OFFER TALLER/SHORTER LENGTH?

WHAT’S THE DEAL WITH GIFT CARDS?

ARE MY ITEMS RESERVED IN THE CART?

HOW DO I CHECK WITH KLARNA? WHAT ARE THE PAYMENT OPTIONS?

WILL ITEMS BE RESTOCKED DURING THE SALE?

THE PRODUCT I WANT IS SOLD OUT

I PLACED MULTIPLE ORDERS, CAN I COMBINE THEM?

I RECENTLY ORDERED, CAN I GET A DISCOUNT ON MY ORDER?

CAN I RETURN SALE ITEMS?

CAN I EXCHANGE?

HAVE YOU RECEIVED MY RETURN?

SALE FAQ - English

ICH HABE EINEN FEHLER BEI MEINER BESTELLUNG GEMACHT, KANN ICH SIE ÄNDERN?

ICH HABE DIE FALSCHE E-MAIL-ADRESSE EINGEGEBEN

SIND MEINE ARTIKEL IM WARENKORB RESERVIERT?

WAS IST MEINE FITJEANS-GRÖSSE?

SIND DIE JEANS LANG/KURZ GENUG? HABT IHR LÄNGERE/KÜRZERE OPTIONEN?

GIBT ES RESTOCKS WÄHREND DES SALES?

DAS VON MIR GEWÜNSCHTE PRODUKT IST AUSVERKAUFT

WIE FUNKTIONIEREN DIE GESCHENKGUTSCHEINE?

ICH HABE MEHRERE BESTELLUNGEN AUFGEGEBEN, KANN ICH SIE KOMBINIEREN?

ICH HABE KÜRZLICH BESTELLT, KANN ICH EINEN RABATT AUF MEINE BESTELLUNG ERHALTEN?

KANN ICH SALE-ARTIKEL ZURÜCKGEBEN?

KANN ICH SALE-ARTIKEL UMTAUSCHEN?

HABT IHR MEINE RÜCKSENDUNG ERHALTEN?

Sale FAQ - German

JEG GJORDE EN FEIL PÅ BESTILLINGEN MIN, KAN JEG ENDRE DEN?

JEG TASTET INN FEIL E-POSTADRESSE

ER MINE VARER RESERVERT I KURVEN?

HVORDAN BETALER JEG MED KLARNA? HVA ER BETALINGSMULIGHETENE?

HVA ER MIN FITJEANS STØRRELSE?

ER JEANSENE LANGE/KORTE NOK? TILBYR DU HØYERE/KORTERE LENGDE?

VIL DERE FÅ PÅFYLL AV VARER UNDER SALGET?

PRODUKTET JEG ØNSKER ER UTSOLGT

HVA ER DELEN MED GAVEKORT?

JEG HAR GJORT FLERE BESTILLINGER, KAN JEG KOMBINERE DEM?

JEG HAR NYLIG BESTILT, KAN JEG FÅ RABATT PÅ BESTILLINGEN MIN?

KAN JEG RETURNERE SALGSVARER?

KAN JEG BYTTE?

HAR DU FÅTT RETUREN MIN?

Sale FAQ - Norwegian

ORDERS DURING SALE

Where is my order?

Im still waiting for my order

Changes and cancellations

PO Box address

Delivery

United States

Europe (Excluding Germany, Austria and The Netherlands)

The Netherlands

United Kingdom

Germany

Austria

Norway

Canada

Australia & New Zealand

Iceland

Rest of the world

RETURNS DURING SALE

How much is a return label?

How do I return?

Can I exchange?

Have you received my return?

I'm not able to register my return

Klarna invoice purchases

Returns & Refunds

Reclaims

Received wrong item(s)

Missing item(s)

Order Issues

How do I measure?

Skinny jeans

Flared jeans

Mom jeans

Straight Leg

Baggy jeans & Cargo Pants

Shorts

Size Guides

Which collection is the right one for me

Composition of our collections

Collections

Additional customs fees on orders.

Additional Customs Fees

Shipping	Time	Order in CHF	Cost in CHF
DHL Express	2-3 days	50.00 and up	4.95 CHF
DHL Express	2-3 days	0.00-50.00	14.95 CHF

SwitzerlandUpdated 25 days ago